How to delete your Tigo account
Deletion instructions
Last verified: 10/18/2026To delete your user profile on the Tigo self-care portal, you must contact customer service. Request the removal of your digital account and personal information. Note that this does not necessarily cancel your phone service, which requires separate action.
About Tigo
Looking to close your Tigo account? EraseRegistry provides the direct deletion link and step-by-step instructions to help you permanently remove your account and protect your privacy.
Quick deletion steps
- Open deletion page https://www.tigo.com.co/
- Open the direct deletion page above, sign in, and follow the service's confirmation steps.
- Look for a "Delete account" or "Close account" option.
- Confirm the deletion when prompted. This action is usually permanent.
Tigo supports email-based deletion requests. Use the email tool above to send a pre-written deletion request directly to their support team.
What happens to your data
When you delete your Tigo account, the service should remove your personal data from its active systems. However, some information may be retained for legal, security, or operational reasons. This can include transaction records, fraud prevention data, or information required by law. Contact {name} support if you need confirmation that your data has been fully erased.
Privacy and data protection
Deleting your Tigo account is an important step toward protecting your privacy. Before deletion, consider downloading any data you want to keep. After deletion, you will lose access to all services associated with your account, including any subscriptions, purchased content, or saved preferences.
This service was involved in a data breach.
Tigo has been involved in a data breach. If you have an account, consider changing your password and deleting your account if you no longer use it.
Frequently asked questions
How do I delete my Tigo account?
Follow the step-by-step instructions above to delete your Tigo account. You can also use the direct deletion link to go straight to the account closure page.
What happens to my data when I delete my Tigo account?
When you delete your Tigo account, your personal data should be removed from the service systems. Some information may be retained for legal or operational reasons.
Can I recover my Tigo account after deletion?
Account deletion on Tigo is typically permanent. Be certain before confirming the deletion.