How to delete your Shopback account
Deletion instructions
Last verified: 10/18/2026To delete your Shopback account, log in to the website or app and navigate to your account settings. Look for the account deletion request option. If you cannot find it, contact Shopback customer support directly to submit a formal request, as they have been previously involved in data security incidents.
About deleting your Shopback account
Shopback is a prominent cashback and rewards platform that tracks user spending across thousands of e-commerce sites to provide rebates and promotional offers. By acting as an affiliate bridge, the service collects granular data on your shopping habits, browser behavior, and financial transaction history to fuel their marketing analytics.
Many users choose to delete their Shopback accounts due to concerns regarding the depth of personal data collection, which includes device identifiers, IP addresses, and detailed purchase logs. Others seek to remove their data following news of past data breaches, preferring to opt out of the ecosystem to prevent further tracking of their online shopping activities.
Key reasons to consider deletion:
- Minimizing your digital footprint by removing history linked to third-party merchant tracking.
- Avoiding the risk of future data leaks associated with reward-based platforms.
- Opting out of personalized marketing and behavioral profiling used for targeted advertising.
What happens to your data
When you request the deletion of your Shopback account, the company typically initiates a process to scrub your profile from their active databases. However, Shopback is legally obligated to retain certain information for tax, audit, and anti-fraud purposes. Once processed, your account is usually deactivated, and personal identifiers should be decoupled from your historical shopping data.
Data categories Shopback typically processes:
- Registered email addresses and mobile numbers.
- Transaction history, including merchant names and cashback amounts.
- Linked bank account or e-wallet details for payout processing.
- Device information and referral source tracking pixels.
- IP address and geographic location data used for regional offer targeting.
Privacy considerations
Shopback operates by tracking your clicks through affiliate links, which inherently creates a comprehensive profile of your consumer behavior. Because the service relies on tracking cookies and browser extensions to function, it is difficult to maintain total privacy while the account remains active.
Privacy tips for Shopback users:
- Clear your browser cookies after every session to prevent cross-site tracking.
- Use a dedicated email alias when signing up to isolate spam and marketing communications.
- Review your bank statements regularly if you have linked your financial accounts for direct payouts.
- Disable browser notifications and push alerts to reduce the service's ability to ping your device.
Frequently Asked Questions
Will deleting my Shopback account stop them from tracking my future purchases?
Yes, if you remove the account and delete any browser extensions or cookies, Shopback will no longer receive attribution data for your future purchases through their affiliate links.
Can I recover my account after deletion?
Account deletion is usually permanent. Once the account is closed and your data is purged, you will likely need to create a brand-new account if you wish to return.
What happens to my pending cashback if I delete my account?
Any pending or unredeemed cashback is typically forfeited upon account deletion. Ensure you withdraw all available funds before initiating the closure process.
Does Shopback delete my data from their marketing partners?
Shopback must inform their sub-processors to remove your data, but your interaction history may already have been shared with merchants to confirm your cashback eligibility.
How long does the deletion process take?
While some requests are processed within a few days, Shopback may take up to 30 days to fully remove your information from their backup systems and internal databases.
Do I need to contact support even if I use the delete button?
If you see a self-service option in your settings, it is usually sufficient. However, for total peace of mind, send a follow-up email to support requesting written confirmation that your data has been purged.