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How to delete your ShootProof account

Deletion instructions

Last verified: 10/18/2026

To delete your ShootProof account, first log in and cancel all active subscriptions to prevent recurring charges. Once your account is subscription-free, send an email request to ShootProof support asking for the permanent removal of your account and all associated client galleries. Ensure you have backed up any images or client information before initiating this process as data recovery is not possible after deletion.

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About deleting your ShootProof account

ShootProof is a specialized online platform designed for professional photographers to host client galleries, manage digital downloads, and process print orders. By serving as a bridge between the photographer and their clients, ShootProof handles high-resolution image files, sensitive client contact information, and detailed financial transaction logs from print sales.

Photographers often choose to delete their ShootProof account for several reasons. You may be transitioning to a self-hosted photography website, retiring from professional photography, or simply auditing your digital footprint to minimize data exposure. Deleting your account is the only way to ensure that archived galleries, client email addresses, and historical sales records are removed from their cloud infrastructure.

  • Streamline your digital privacy by closing unused photography accounts.
  • Prevent unauthorized access to sensitive client files stored on third-party servers.
  • Remove inactive business metadata that is no longer required for your workflow.

What happens to your data

When you request account deletion, ShootProof is obligated to purge the personal information linked to your profile. However, it is essential to understand that this process removes the interface to your content, which generally includes:

  • High-resolution image files and original raw assets uploaded to galleries.
  • Client contact information including names, email addresses, and phone numbers.
  • Records of print orders and financial transactions processed through the integrated lab partners.
  • Custom branding assets, logos, and business-specific configurations.

ShootProof may retain specific billing information for a period required by tax and financial reporting laws. While your user-facing galleries are deactivated and subsequently deleted, ensure that you have downloaded all necessary assets to your local secure storage before sending your deletion request, as there is no "undo" button for this process.

Privacy considerations

Using ShootProof involves entrusting a third party with both your intellectual property and your clients' private data. Because ShootProof integrates with various lab partners for order fulfillment, your data may pass through third-party workflows, making it vital to perform regular privacy maintenance.

  • Always audit your gallery access settings to ensure only authorized clients can view sensitive events.
  • Before deleting your account, download all client information if you need it for future accounting or marketing purposes.
  • Review your third-party integrations; if you have connected ShootProof to accounting software or CRM platforms, ensure you revoke access within those services as well.

Frequently Asked Questions

Will deleting my ShootProof account automatically cancel my monthly subscription?

No, you must manually cancel your subscription inside the account billing settings before requesting permanent account deletion.

Can I restore my galleries after I delete my ShootProof account?

No, once the deletion process is finalized by the support team, all images and gallery structures are permanently removed and cannot be recovered.

Does ShootProof keep my payment details after account deletion?

While your active subscription is canceled, some financial records may be archived by ShootProof to comply with standard accounting and tax regulations.

Is it enough to just stop logging into ShootProof?

No, simply abandoning your account leaves your galleries, client images, and sensitive data live and potentially discoverable. You must explicitly request account deletion.

How long does it take for ShootProof to delete my data?

After your formal request, ShootProof support typically processes the deletion within a few business days, though their internal backup purging cycles can take longer.

Can I delete specific galleries instead of my entire account?

Yes, you can manage and delete individual galleries through your dashboard, but if you want to remove your presence entirely, a full account deletion request is necessary.

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