How to delete your Partrunner account

About deleting your Partrunner account

Partrunner acts as an on-demand logistics platform, specializing in the delivery of construction materials, HVAC supplies, and heavy equipment. It connects contractors and businesses with a fleet of vans and trucks to solve last-mile delivery challenges, handling sensitive logistics data, business contact information, and specific project delivery schedules.

Users often seek to delete their accounts for several specific reasons:

• Transitioning to a different logistics provider or in-house shipping solution.
• Consolidation of multiple business accounts into a single corporate entity.
• Reducing the digital footprint of their business operational data.
• Terminating partnerships that required the use of Partrunner’s API or tracking services.

What happens to your data

When you request account deletion from Partrunner, the service typically initiates a process to strip your personal and business profile information from active production databases. However, because Partrunner operates in the logistics and shipping sector, they may be legally obligated to retain certain transactional logs for tax, auditing, and regulatory compliance.

Data categories collected by Partrunner include:

• Identity and business entity verification details.
• Precise GPS tracking data associated with active or completed delivery routes.
• Payment and invoicing history linked to material transportation.
• Communication logs between contractors and delivery drivers.

Privacy considerations

Using a logistics platform like Partrunner involves sharing sensitive operational data, including project site addresses and business procurement habits. Because Partrunner relies on driver networks, your delivery destination data is shared with third-party service providers, which introduces potential exposure points.

• Audit your connected integrations to ensure no third-party logistics apps retain access to your Partrunner API keys.
• Export your delivery history and invoices before requesting deletion to ensure you maintain business records for tax purposes.
• Explicitly request that your data be removed from both active databases and any backup archives maintained for long-term logistics analysis.

Frequently Asked Questions

Will my delivery history be lost if I delete my Partrunner account?

Yes, once the account is closed, access to historical delivery reports and past invoices within the app will be permanently disabled.

Can I recover my Partrunner account after requesting deletion?

Typically, account deletion is irreversible. You would likely need to create a new profile from scratch if you decide to use their logistics services again.

Does Partrunner share my business data with marketing partners?

While Partrunner focuses on logistics, their privacy policy may allow for limited data sharing with vendors necessary to facilitate delivery tracking; checking their specific terms is recommended.

How long does it take for Partrunner to process a deletion request?

While the timeframe can vary, standard industry practices suggest that support teams process account removals within 30 days of receiving a verified request.

Do I need to uninstall the app after requesting account deletion?

Yes, uninstalling the Partrunner application is the best way to ensure no local cached data remains on your smartphone or tablet.