How to delete your OnLive account

About deleting your OnLive account

OnLive is a gaming platform. If you no longer wish to use the service, deleting your account is a smart way to reduce your digital footprint and keep your personal information out of unused systems.

Common reasons to delete your OnLive profile:

• You want more control over where your personal information is stored online.
• You want to reduce the number of companies holding your personal data.
• You want to close an account you created for a one-off purchase or trial.

How to delete your OnLive account

Follow these steps to close your account:

1. To request the closure of your OnLive account, you must contact their customer support team directly via email.
2. Please provide your account details and explicitly state your request to close the account permanently.

What happens to your data

When you request the deletion of your account, you are exercising your right to be forgotten. While exact processes vary, typically the following happens:

• Some records may be retained for legal, security, or regulatory compliance purposes.
• Personal information linked to your profile is deleted or anonymised where required by law.
• Your account profile, including your username and personal details, is removed from active systems.
• Associated activity, preferences, or history tied to your account may be permanently erased.

Please note that some records may still be retained for security, legal, or regulatory compliance purposes, as required by law.

Privacy considerations

Before you delete your account, take a moment to review your broader digital security:

• Use a password manager to keep unique, strong passwords for every account you keep.
• Consider using an alias email address for future sign-ups to limit data exposure.
• Check your email inbox afterwards and unsubscribe from any remaining mailing lists.
• Review your other accounts that use the same email address or password.

Frequently Asked Questions

Is deleting my OnLive account permanent?

Yes, once the request is processed, your account and associated personal data are typically removed from the service's active systems permanently.

Can I recover my account later?

Usually not. Deleting your account is generally irreversible, so if you return you would need to create a new profile from scratch.

What is the difference between deactivating and deleting my OnLive account?

Deactivating temporarily disables your profile while keeping your data stored on the company's servers, and you can usually reactivate it at any time. Deleting permanently removes your account and asks the service to erase your personal data, which is the better choice if you want your information gone for good.

How long does the deletion process take?

Most companies respond to account deletion and data removal requests within 30 days, in line with standard GDPR and CCPA timelines.

Who can I contact if I need help with my OnLive deletion request?

Reach out to the service's support or privacy team through their official help centre or contact page, and keep a copy of your deletion request for your records.