How to delete your Okoo account

About deleting your Okoo account

Okoo is the specialized youth-oriented streaming service provided by France Télévisions, offering a vast library of cartoons, series, and educational content designed specifically for children. As a digital service integrated within the broader France.tv ecosystem, it processes user data to provide personalized recommendations, manage parental control preferences, and monitor viewing habits across connected devices.

Users may choose to delete their Okoo account for several reasons, such as moving away from the France.tv ecosystem, limiting the digital footprint of their household, or wanting to prevent the service from tracking ongoing media consumption habits. Deleting your account ensures that your profile, saved content, and personalized tracking data are removed from the France.tv servers. Consider deleting if:

• Your children have outgrown the content library.
• You wish to reduce the amount of personal information shared with public broadcasting analytics.
• You are consolidating your online subscriptions and privacy management.

What happens to your data

When you initiate the deletion process for your Okoo account via the France.tv portal, the service generally triggers a purge of your user-specific identifier and associated profile settings. Because Okoo relies on the underlying France.tv architecture, deletion typically removes the following data points:

• Personal identification information including your email address and display name.
• Watch history logs specific to your child profiles.
• Preferences and favorites saved within the Okoo interface.
• Newsletter subscriptions and marketing communication history.

While personal profile data is purged, France Télévisions may retain anonymized, aggregate data for statistical and legal reporting requirements as per French media regulations. Backups and cached logs may persist for a short window during the processing cycle before being overwritten in accordance with GDPR mandates.

Privacy considerations

Operating as part of a major public broadcasting group, Okoo utilizes tracking scripts to measure engagement and optimize the delivery of content. This includes the use of cookies and identifiers to remember device state, which can lead to profiling if not managed correctly. To protect your family's privacy, consider the following:

• Clear your browser cache and cookies after deleting the account to ensure no tracking tokens remain.
• Opt out of personalized ad targeting via the France.tv preference center before finalizing your deletion.
• Review the permissions granted to the France.tv app on tablets or Smart TVs to ensure no secondary data collection continues after the account is gone.

Frequently Asked Questions

Does deleting my Okoo account also delete my France.tv account?

Yes, since Okoo is a sub-brand of France.tv, your authentication is tied to a singular France.tv account. Deleting it will terminate access to the entire portal.

Can I recover my Okoo watch history after deletion?

No, account deletion is permanent. Once your data is purged from the France.tv servers, your history cannot be restored.

Is it necessary to cancel an Okoo subscription before deletion?

Okoo is a free, public service. There are no paid subscriptions to cancel, but you should ensure you have unsubscribed from any related newsletters.

How long does the deletion process take for Okoo?

While the request is processed immediately in the portal, it may take up to 30 days for your data to be fully wiped from all backup systems.

Will my children's profiles be deleted along with the main account?

Yes, all child profiles associated with your France.tv account will be permanently removed when you delete the primary account.