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How to delete your Marriott account

Deletion instructions

Last verified: 9/19/2026

Log in to your Marriott Bonvoy account and navigate to your profile settings. Select the option to delete your account, or call customer support to request permanent closure.

Open deletion page

About deleting your Marriott account

Marriott is a travel service. If you no longer wish to use the service, deleting your account is a smart way to reduce your digital footprint and keep your personal information out of unused systems.

Common reasons to delete your Marriott profile:

  • You are simplifying your online accounts and keeping only what you actively use.
  • You prefer not to keep inactive profiles that could be exposed in a data breach.
  • You no longer use the service and want to minimise your digital footprint.

How to delete your Marriott account

Follow these steps to close your account:

  1. Log in to your Marriott Bonvoy account and navigate to your profile settings.
  2. Select the option to delete your account, or call customer support to request permanent closure.

Alternatively, you can email support@marriott.com to request permanent deletion of your account and personal data.

What happens to your data

When you request the deletion of your account, you are exercising your right to be forgotten. While exact processes vary, typically the following happens:

  • Some records may be retained for legal, security, or regulatory compliance purposes.
  • Marketing subscriptions linked to your email address are deactivated.
  • Personal information linked to your profile is deleted or anonymised where required by law.
  • Associated activity, preferences, or history tied to your account may be permanently erased.

Please note that some records may still be retained for security, legal, or regulatory compliance purposes, as required by law.

Privacy considerations

Before you delete your account, take a moment to review your broader digital security:

  • Consider using an alias email address for future sign-ups to limit data exposure.
  • Enable two-factor authentication on the accounts you decide to keep.
  • Request confirmation from the service once your data has been deleted.
  • Check your email inbox afterwards and unsubscribe from any remaining mailing lists.

Frequently Asked Questions

Is deleting my Marriott account permanent?

Yes, once the request is processed, your account and associated personal data are typically removed from the service's active systems permanently.

Can I recover my account later?

Usually not. Deleting your account is generally irreversible, so if you return you would need to create a new profile from scratch.

What is the difference between deactivating and deleting my Marriott account?

Deactivating temporarily disables your profile while keeping your data stored on the company's servers, and you can usually reactivate it at any time. Deleting permanently removes your account and asks the service to erase your personal data, which is the better choice if you want your information gone for good.

How long does the deletion process take?

Most companies respond to account deletion and data removal requests within 30 days, in line with standard GDPR and CCPA timelines.

Who can I contact if I need help with my Marriott deletion request?

Reach out to the service's support or privacy team through their official help centre or contact page, and keep a copy of your deletion request for your records.

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