How to delete your LiquidPlanner account

About deleting your LiquidPlanner account

LiquidPlanner is a sophisticated project management platform that utilizes predictive scheduling and priority-based task tracking to help teams manage complex workloads. Unlike standard Kanban boards, it maintains deep data sets regarding resource availability, hourly rates, and time-tracking logs, making it an information-heavy environment for any organization.

Users may choose to delete their LiquidPlanner accounts for several service-specific reasons, such as transitioning to a simpler project management tool, migrating sensitive project scopes to an in-house server, or closing a project workspace that is no longer active. Deleting the account ensures that your proprietary project timelines, resource load data, and historical time entries are no longer accessible within the LiquidPlanner cloud environment.

• Removal of sensitive project scheduling data.
• Deactivation of persistent billing profiles tied to team workspaces.
• Elimination of archived time-tracking reports and team performance metrics.

What happens to your data

When you initiate the deletion process, LiquidPlanner removes the primary workspace associations and the user account profile. However, due to standard SaaS operational requirements and potential legal record-keeping obligations, LiquidPlanner may retain residual data logs. Data collected by the service includes:

• User identity information including name and corporate email addresses.
• Granular project metadata, including task dependencies and priority scores.
• Historical time-tracking data tied to specific team members.
• Workspace configuration details and customized dashboard settings.

While active project data is purged from the user-facing interface, backups may persist on LiquidPlanner’s internal storage for a limited period for disaster recovery, typically in line with their internal data handling policies. If you require immediate total erasure for compliance purposes, contacting support is essential.

Privacy considerations

LiquidPlanner acts as a central repository for your team's most sensitive operational data. Because the platform tracks individual performance and resource allocation, it creates a detailed digital footprint of your professional activities. Privacy-conscious users should be aware that metadata regarding project velocity and team output is processed by LiquidPlanner’s scheduling engine.

• Export all active project schedules as CSV or PDF files before requesting account deletion.
• Review workspace membership settings to ensure you are removing only the intended account.
• Reach out to the account owner if you are part of a larger enterprise workspace, as they may have administrative control over data retention.

Frequently Asked Questions

Will deleting my account automatically cancel my subscription?

If you are the primary billing contact, you should cancel your subscription within the billing settings before deleting the account to avoid further charges.

Can I recover my LiquidPlanner projects after deletion?

Once a workspace or account is fully purged from the LiquidPlanner system, the data is generally non-recoverable. Always back up your critical project files.

Why is the delete option locked in my Settings menu?

LiquidPlanner often locks account deletion if you are part of an active team workspace; you must reach out to your workspace administrator or support to change your account status.

Does deleting my account remove my data from the workspace history?

Yes, your individual profile data will be removed, but team-wide project logs may remain in the workspace history unless the entire workspace is deleted.

How do I contact LiquidPlanner support for account removal?

You can reach out via their official support email provided on the LiquidPlanner 'Contact Us' page to request manual data erasure.

Is it possible to delete only my time-tracking logs?

No, time-tracking logs are intrinsically tied to your user profile; they are typically removed only when the account itself is deleted or deactivated.