How to delete your Hipmunk account

About deleting your Hipmunk account

Hipmunk was a popular travel search engine known for its 'agony' sort feature, which helped users visualize the balance between flight price, duration, and layovers. By aggregating data from various airline and hotel booking sites, it provided a unique interface for planning itineraries. Because the service was acquired by SAP Concur and subsequently shuttered, the platform no longer functions as a live booking tool, leaving many users with dormant accounts containing historical travel data.

Users may wish to delete their Hipmunk accounts for several specific reasons:

• Removing historical itinerary data stored during the platform's operation.
• Eliminating associations with third-party travel aggregators linked to the account.
• Ensuring that personal details shared with the platform during its active years are no longer stored in SAP Concur's archival databases.
• Reducing your digital footprint by cleaning up accounts from defunct services.

What happens to your data

When you request the deletion of a legacy Hipmunk account, you are effectively asking for the purging of the profile managed by SAP Concur. While the interface is offline, the data collected during your time using Hipmunk—such as your flight preferences, hotel search history, and linked email address—likely persists in backend backups.

Typical data points managed by Hipmunk included:

• Travel search history and flight route preferences.
• Email addresses used for fare alerts and newsletters.
• Third-party authentication tokens (if you logged in via social media).
• IP addresses and device identifiers tracked during the platform's active state.

Note that deletion may not remove data that is legally required to be retained for tax, accounting, or regulatory purposes, especially since the assets were absorbed by a large enterprise software firm.

Privacy considerations

Hipmunk utilized significant tracking technologies to monetize its search engine, including cookies and pixel tracking that monitored user behavior across travel websites. Even though the service is retired, these legacy data points can still be used for profiling or may be subject to data breach risks if not properly scrubbed.

Privacy tips for managing your legacy account:

• Contact SAP Concur data privacy officers directly to confirm the deletion of your specific Hipmunk user ID.
• Request a copy of your data before deletion to see what information they have stored.
• Be prepared to provide the original email address used for your Hipmunk login to verify ownership.
• Monitor your email accounts for any phishing attempts that use historical travel data as bait.

Frequently Asked Questions

Is Hipmunk still a functional travel site?

No, Hipmunk ceased operations in 2020 after being acquired by SAP Concur and is no longer an active service.

Can I delete my account through the Hipmunk website?

No, the official Hipmunk website is no longer active, so there is no user portal to log in and delete your profile.

How do I contact the company to request account deletion?

You must reach out to the support or privacy departments of SAP Concur, the parent company that absorbed Hipmunk's data and assets.

Will my flight booking history be lost if I delete the account?

Yes, if you request deletion, any records of past searches or itineraries saved within the Hipmunk ecosystem will be permanently removed.

Is it safe to just ignore a dormant Hipmunk account?

It is generally recommended to delete it to prevent your data from being sitting targets in the event of a future data breach at the parent company level.

Can I use the same email to sign up for other SAP Concur services after deleting my Hipmunk account?

Yes, once your data is purged, your email identity should be cleared, though you should confirm this status directly with SAP Concur support.