How to delete your Fleep account

About deleting your Fleep account

Fleep acts as a messaging and collaboration platform that integrates email, task management, and file sharing into a single interface. By acting as an overlay for email protocols, it allows users to communicate with people outside of the Fleep ecosystem, which creates a unique intersection of proprietary chat data and standard SMTP/IMAP messages. Users often decide to delete their Fleep accounts when they transition to other collaborative suites or when they wish to centralize their communication data away from Fleep's proprietary cloud servers.

Key reasons to consider account deletion include:

• Moving away from the 'Fleep conversations' model to standard email clients.
• Reducing the risk of long-term data exposure within archived file shares.
• Consolidating account management to improve personal data hygiene.

What happens to your data

When you initiate the deletion of your Fleep account, the service attempts to remove your personal profile information and associated metadata from their active databases. Because Fleep integrates with email, the consequences of deletion are distinct from typical chat apps. While Fleep may delete your account profile, messages sent as emails to non-Fleep users remain in the recipients' inboxes, as Fleep does not control those external servers.

Data handled by Fleep includes:

• Personal identity markers such as email addresses and account handles.
• Metadata related to file transfers and conversation history.
• Logs of integration activities with third-party tools like Google Drive or Trello.
• Copies of emails forwarded or managed through the Fleep interface.

Privacy considerations

Fleep's integration with public email protocols means that your communications are not always contained within a siloed, end-to-end encrypted bubble. Unlike messaging apps that offer perfect forward secrecy, Fleep’s architectural choice to keep emails readable for non-Fleep users implies that your data transit involves standard mail servers. If you are concerned about your digital legacy, removing your account is a critical step in limiting the breadth of your searchable footprint.

Privacy tips for Fleep users:

• Audit your connected integrations in your profile before requesting deletion.
• Download any sensitive files stored in Fleep 'File Drawers' prior to closing the account.
• Review your message history for any sensitive information that might have been sent via plain email.

Frequently Asked Questions

Does deleting my Fleep account erase my emails from the recipients' inbox?

No. Since Fleep acts as an email client, any messages sent to non-Fleep users are delivered to their respective email servers, which Fleep cannot access or delete.

Is account deletion instantaneous?

Fleep often requires manual verification for security reasons, so it may take a short period for your account to be fully purged from their active production environment.

Can I recover my data after deleting my Fleep account?

Once the deletion process is finalized by the support team, recovery is generally not possible, and all conversation history associated with your profile is purged.

Will my files stored in Fleep be deleted?

Yes, files uploaded to your account and those specifically associated with your personal profile will be removed from Fleep's storage servers.

Should I disconnect third-party integrations before deleting?

It is highly recommended to revoke Fleep's access to external services like Dropbox or Google Drive through those services' security dashboards to ensure no dangling permissions remain.

What if I cannot find the delete button?

If the 'Account' settings menu does not show a deletion option, you must contact Fleep support directly. They are required to process account closures upon request under data privacy regulations.