How to delete your Finqware account

About deleting your Finqware account

Finqware operates as a sophisticated B2B open banking infrastructure provider, offering API-based solutions that connect financial institutions with corporate customers. By facilitating the aggregation of financial data and streamlining payment initiation, Finqware acts as a critical intermediary in the European fintech ecosystem. Users often engage with the platform to manage multi-bank connectivity and integrate complex treasury workflows.

Deciding to delete your Finqware account often stems from a change in business operations, the completion of a specific financial project, or a shift in your company's digital banking strategy. Because Finqware handles sensitive transactional metadata and institutional access credentials, ensuring your data is properly purged after you cease operations is essential for maintaining your company's security posture.

Key reasons users choose to close their accounts include:

• Cessation of treasury management services involving Finqware APIs.
• Consolidation of financial data providers leading to the redundancy of Finqware services.
• Internal policy updates requiring the deletion of third-party financial data gateways.

What happens to your data

When you request the deletion of your Finqware account, the platform is required to process the removal of your business data in accordance with GDPR and relevant financial data protection regulations. While operational data related to specific API calls may be scrubbed, Finqware may be legally obligated to retain certain transactional logs for auditing and regulatory compliance purposes.

Data categories processed by Finqware that become subject to deletion include:

• API authentication tokens and access credentials for linked financial institutions.
• Corporate bank account metadata and account balance snapshots.
• Transactional history logs and payment initiation records stored within the Finqware environment.
• Contact information for authorized administrative users managing the Finqware integration.

Privacy considerations

Using a B2B open banking platform like Finqware involves sharing high-stakes financial data, which carries inherent privacy responsibilities. Because Finqware integrates directly into banking backends, your privacy depends on the robust security of their API endpoints and the minimization of data exposure.

To manage your privacy during and after your use of the platform, consider these steps:

• Audit your linked bank accounts to ensure no residual API permissions remain active after account closure.
• Verify that your data processing agreement (DPA) with Finqware clarifies the timelines for data destruction.
• Request written confirmation from the Finqware support team once the deletion of your sensitive institutional data is complete.
• Ensure that all local caches or secondary systems storing information pulled from Finqware APIs are also securely purged.

Frequently Asked Questions

How long does it take for Finqware to delete my account?

Generally, the process is not instantaneous; Finqware must manually verify the request to ensure no active financial obligations exist, which can take several business days.

Can I delete my account if I still have active API connections?

No, you must terminate all active connections and treasury integrations within the Finqware dashboard before the support team can proceed with the final account closure.

Does Finqware keep my transactional data after deletion?

While Finqware deletes account-specific data, they may retain anonymized logs or data required by financial regulators for anti-money laundering and audit compliance.

Do I need to contact my bank separately after deleting Finqware?

It is highly recommended to check your bank's open banking portal to revoke any lingering third-party permissions granted to Finqware.

Will my historical reporting data be preserved?

No, once the account deletion is finalized, all access to historical reports, dashboard analytics, and transaction exports stored within Finqware will be permanently inaccessible.