How to delete your EA App account

About deleting your EA App account

The EA App serves as the primary digital distribution platform for Electronic Arts, managing your library of titles like The Sims, Battlefield, and FIFA. By centralizing game management, achievements, and social connectivity, it processes extensive telemetry data regarding your hardware configuration, play sessions, and social interactions within the Origin/EA ecosystem.

Users may seek to delete their EA App account for several service-specific reasons, including:

• Desiring to sever ties with Electronic Arts due to privacy concerns regarding data harvesting.
• Wishing to purge purchase history and linked platform data from their EA account.
• Moving away from the PC gaming ecosystem provided by the EA App to mitigate account security risks.

What happens to your data

When you request the deletion of your EA App account, Electronic Arts initiates a process to scrub your profile from their active databases. However, this action has significant consequences for your digital assets:

• Permanent loss of all game licenses, DLC, and expansions purchased through the EA store.
• Removal of saved progress for cloud-synced games.
• Deletion of personal identifiers, including email addresses, display names, and billing information associated with the account.
• EA may retain certain transactional data for legal, accounting, and anti-fraud purposes as required by international commerce laws.
• Social data, such as friend lists and EA Play connectivity details, will be permanently purged.

Privacy considerations

Using the EA App involves significant data collection that impacts your digital footprint. EA tracks gameplay patterns, system specs, and even third-party account links like Steam or Epic Games.

• Audit linked accounts: Before deleting your EA App account, unlink your Steam, PlayStation, or Xbox accounts via the 'Connections' tab in your EA account portal.
• Data Requests: Consider submitting a 'Right to Access' request via the EA privacy portal before deletion to see exactly what telemetry they have collected.
• Minimize Ad Tracking: Review EA's privacy settings to opt-out of interest-based advertising, which is often tied to your EA App activity.

Frequently Asked Questions

Will deleting my EA App account remove my games from Steam?

No, deleting your EA account will not remove the game files from your hard drive, but it will break the link required to launch EA-published titles through Steam.

Can I recover my EA App account after requesting deletion?

Once the deletion process is finalized by EA support, the account and all associated data, including game licenses, are generally unrecoverable.

Does deleting my account end my EA Play subscription?

Yes, you must manually cancel any active EA Play or EA Play Pro subscriptions through your payment provider before deleting your account to avoid recurring charges.

Is my data kept for a long time after I request deletion?

EA typically processes deletion requests within 30 days, though backups and transactional records may be kept longer for legal compliance.

Can I transfer my game library to a new EA account?

No, EA does not support the migration of game licenses, entitlements, or save files between different EA accounts.

How do I contact support if the 'Delete Account' button is missing?

If the option is missing, navigate to the EA Help 'Contact Us' page, select 'Account Management,' and choose 'Delete Account' to start a ticket with a live representative.