How to delete your DaftarPay account
Deletion instructions
Last verified: 10/18/2026To permanently delete your DaftarPay account, you must initiate the process by contacting their customer support team directly via email. Explicitly request the permanent closure of your profile and the erasure of all associated personal and financial data. Ensure you include your registered account details to facilitate the verification process.
About deleting your DaftarPay account
DaftarPay operates as a Saudi-based Buy Now, Pay Later (BNPL) platform, facilitating installment payments for consumers across various merchants. By integrating credit checks and purchase history, DaftarPay manages sensitive financial profiles that track your spending habits, creditworthiness, and merchant interactions. Choosing to delete your account is a significant step in regaining control over your personal financial footprint.
Users often choose to close their DaftarPay accounts for several specific reasons related to the platform’s operation:
- Desire to reduce exposure of credit-related data in the Saudi financial ecosystem.
- Concerns regarding the tracking of merchant-specific purchase behaviors and targeted marketing.
- Simplifying personal finance management by migrating away from BNPL installment plans.
- Security preferences following the conclusion of outstanding payment obligations.
What happens to your data
When you request the deletion of your DaftarPay profile, the company is required to process your data in accordance with Saudi Arabian data protection regulations. While account closure typically triggers a request for data erasure, DaftarPay may legally retain certain records to comply with financial auditing and anti-money laundering (AML) laws.
- Personal Identification: Full name, national ID, and contact details used for verification.
- Transaction History: Records of past BNPL installments, merchant invoices, and repayment status.
- Credit Data: Information retrieved from credit bureaus to determine your eligibility for credit limits.
- Device Metadata: IP addresses and device identifiers used during the login process.
Privacy considerations
DaftarPay’s business model relies on analyzing consumer spending to assess risk. This implies that your usage patterns are constantly evaluated to refine their internal credit scoring algorithms. If you are concerned about your digital privacy, consider these tips before deleting your account:
- Ensure all installments are fully paid; open balances may prevent account closure.
- Request a confirmation email from DaftarPay once your account has been successfully purged.
- Disconnect any linked payment methods or bank accounts from the DaftarPay portal before initiating the deletion request.
- Be aware that your credit history remains with the credit bureaus, even if your account with the BNPL service is deleted.
Frequently Asked Questions
Can I delete my DaftarPay account if I have an active loan?
No, you must settle all outstanding installments and clear your balance before DaftarPay will process a request to close your profile.
Will deleting my account improve my credit score?
Deleting your account does not retroactively change your credit history, but it does prevent future credit inquiries or account maintenance activities from being reported by DaftarPay.
Does DaftarPay share my data with third-party merchants?
DaftarPay may share necessary transactional data with merchants to facilitate the processing of returns or refunds; deletion ensures this data sharing stops.
How long does it take for my data to be removed?
While the closure is immediate upon processing, internal databases and backup systems may take a standard business cycle to reflect the complete removal of your personal identifiers.
Is there an in-app button to delete my account?
DaftarPay typically requires a direct email request to their support team for account closure, rather than offering a one-click deletion button in their mobile application.
Can I reactivate my account later?
Once a formal request for permanent data erasure is fulfilled, your account and historical records are typically irrecoverable, necessitating a new registration if you choose to return.