How to delete your Capacities account

About deleting your Capacities account

Capacities is an object-oriented note-taking application designed to function as a digital 'second brain.' By categorizing information into objects like people, meetings, books, and projects, it helps users build a structured knowledge graph rather than a traditional linear document system. While powerful for knowledge management, users may choose to delete their accounts if they migrate to a local-first alternative, prefer to clear their personal knowledge base, or have concerns about storing highly sensitive intellectual property in the cloud.

Key reasons users might choose to delete their Capacities account include:

• Transitioning to a privacy-first, offline-only knowledge management tool.
• Reducing digital clutter by clearing out legacy objects and abandoned projects.
• Discontinuing the paid Pro subscription to avoid recurring costs.
• Concerns regarding the proprietary nature of the Capacities database format.

What happens to your data

When you initiate the deletion process via the account settings, Capacities initiates a permanent removal of your account and its associated content. This typically includes your personal knowledge graph, custom object types, uploaded media, and linked references.

• User profile information and login credentials.
• Structured objects and note contents.
• Uploaded assets such as images and PDFs.
• Workspace settings and user-defined schemas.

It is important to note that if you have shared content via public links, those links will immediately cease to function upon account deletion. Capacities recommends that users export their data using the native export features (such as Markdown or JSON) before proceeding, as server-side recovery is generally not possible once the deletion process is finalized.

Privacy considerations

Capacities acts as a centralized repository for your personal thoughts, meeting notes, and research. Because the service functions in the cloud to enable cross-device syncing, your data resides on their servers, making it subject to their privacy policies.

• Always export your knowledge base periodically to ensure you retain ownership of your notes outside of the Capacities ecosystem.
• Avoid uploading highly sensitive credentials or cryptographic keys into your objects.
• Review the 'Share' settings in your workspace to ensure sensitive objects are not unintentionally public-facing.
• Be aware that while Capacities uses standard cloud security, third-party syncing always introduces a minimal level of metadata exposure.

Frequently Asked Questions

Will deleting my Capacities account cancel my Pro subscription?

Yes, deleting your account terminates your access and should trigger a cancellation of your billing cycle, but it is recommended to verify via your payment provider dashboard.

Can I recover my Capacities data after deletion?

No, once the account deletion process is fully executed, your data is removed from the active databases and cannot be recovered by the support team.

Does Capacities retain backups after I delete my account?

While Capacities deletes primary account data, they may retain logs for system security or legal compliance; however, your personal objects are cleared from the active workspace.

Is there a difference between deleting an object and deleting an account?

Yes, deleting an object moves it to the trash, while deleting an account is a permanent, irreversible action that wipes the entire studio.

Should I export my files before deleting my Capacities account?

Absolutely. Use the 'Export' function in your settings to save your objects as Markdown files to ensure you don't lose your work before closing the account.

Does deleting my account remove my data from the Capacities local cache?

If you have the desktop app installed, you should clear your local app data or uninstall the application to ensure all cached files are removed from your local drive.