How to delete your Buddy account

About deleting your Buddy account

Buddy is a sophisticated automation platform and CI/CD tool designed to help developers build, test, and deploy applications with ease. By integrating directly with source control providers like GitHub, GitLab, and Bitbucket, Buddy automates the entire software delivery lifecycle through custom pipelines and containerized environments. Users rely on Buddy for its ability to speed up deployment cycles and manage complex environment configurations.

However, there are valid reasons you might choose to delete your Buddy account. Whether you are transitioning to a different CI/CD tool, migrating your infrastructure to self-hosted solutions, or simply closing out a defunct development project, removing your account ensures that your proprietary code configurations and environment secrets are no longer stored on external cloud infrastructure. Key reasons include:

• Consolidating toolchains to reduce the attack surface of your development environment.
• Clearing out legacy workspaces that are no longer associated with active production deployments.
• Moving away from cloud-based automation to prioritize local or private-cloud build runners.
• Improving compliance by ensuring that sensitive deployment scripts and configuration metadata are erased.

What happens to your data

When you delete your Buddy account, the service initiates a purge of your account-specific data. Buddy maintains various types of information, ranging from user profile data to complex deployment configurations. Once the deletion request is processed, the following items are typically affected:

• Pipeline definitions and execution history, including logs of past deployments.
• Integrations with external Git providers and cloud service providers (AWS, Azure, GCP).
• Environment variables and secret keys used for authentication in deployment workflows.
• Artifact storage and cached build dependencies associated with your workspaces.
• User profile metadata and access logs linked to your email address.

While Buddy may retain certain system-level transaction logs for financial or administrative compliance, your proprietary pipeline code and the associated environment secrets are scheduled for removal from their active database and backup systems. It is recommended to download any critical build artifacts or logs before triggering the deletion, as recovery is usually not possible once the workspace is purged.

Privacy considerations

Using a CI/CD platform like Buddy involves granting third-party access to your source code and infrastructure secrets. While Buddy employs industry-standard encryption, privacy-conscious users should be aware of how their data is handled. Buddy logs your deployment activity to provide performance metrics and error tracking, which is standard for DevOps tooling but represents a trail of your development habits.

To maximize your privacy when using or leaving Buddy:

• Rotate any API keys or service account credentials that were linked to your Buddy pipelines immediately after deleting the account.
• Audit your Git providers to remove OAuth application permissions granted to Buddy.
• Ensure that you are not storing unencrypted environment variables within Buddy pipelines that could be exposed during logs analysis.
• Disable integration notifications to prevent sensitive deployment alerts from being sent to external communication channels.

Frequently Asked Questions

Can I recover my Buddy pipelines after deletion?

No, deleting your Buddy account or workspace is generally considered a permanent action. Once the process is triggered, all pipeline configurations and build history are queued for removal from the platform's infrastructure.

Do I need to remove my GitHub or GitLab link before deleting Buddy?

It is highly recommended. You should revoke Buddy's access permissions within your GitHub or GitLab settings under 'Authorized OAuth Apps' to ensure a clean disconnect between your source code repository and the platform.

Does deleting my account delete my environment variables and secrets?

Yes. Any sensitive credentials, secret keys, and environment variables stored within the Buddy workspace settings are destroyed along with the workspace during the deletion process.

How long does it take for my data to be wiped from Buddy servers?

While the account becomes inaccessible immediately, the complete removal of data from secondary backups and distributed storage systems can take up to 30 days depending on the company's data lifecycle policy.

Will deleting my account cancel my active subscription?

Yes, initiating the account deletion process will terminate any active subscription plans associated with your billing profile, ensuring no further charges occur.

Is it possible to export my build logs before closing my account?

Buddy allows you to view and download specific execution logs from the UI. It is advisable to export these files to a secure local location if you need to retain a history of your past deployments for audit purposes.