How to delete your Bitrise account

About deleting your Bitrise account

Bitrise is a mobile-focused CI/CD platform that automates the building, testing, and deployment of iOS, Android, and cross-platform applications. Because it integrates directly with version control systems like GitHub, GitLab, and Bitbucket, the platform stores sensitive build artifacts, signing certificates, and environment variables.

Users often choose to delete their Bitrise account for several specific reasons:

• Migration to self-hosted runners or alternative CI/CD solutions.
• Security compliance requirements to purge build logs and temporary artifacts.
• Project sunsetting, where the ongoing maintenance of mobile pipelines is no longer required.
• Reducing the attack surface by removing access tokens and secret keys stored within Bitrise environments.

What happens to your data

When you request account deletion from Bitrise, the platform performs a multi-step cleanup. Because Bitrise processes your source code to generate binaries, they may retain logs or cache data as outlined in their data retention policies. Key data types processed by Bitrise include:

• OAuth tokens used for repository access.
• Build logs that contain command-line output and error messages.
• Mobile provisioning profiles and code-signing identities.
• Environment variables and secret configurations.
• Workflow YAML configurations and cached dependencies from build steps.

Upon processing your deletion request, Bitrise typically purges these configurations from their active databases. However, backups may persist for a limited period for disaster recovery, and data processed under contractual agreements for enterprise clients may be governed by specific retention addendums.

Privacy considerations

Bitrise collects metadata about your build success rates and repository activity to optimize their CI performance. While they do not own the source code, they act as a processor for the data that flows through your pipeline. Privacy-conscious developers should be aware of the following:

• Build logs: These often inadvertently contain sensitive environment variables if not properly masked.
• Third-party integrations: Deleting your account does not automatically revoke access tokens you may have manually granted to Bitrise within GitHub or GitLab; ensure you manually revoke these in your Git provider settings.
• Persistent data: Any cached builds or artifacts on Bitrise storage servers should be explicitly requested for removal if they contain sensitive IP.
• Best practice: Always audit your 'Secrets' section in Bitrise before requesting account deletion to ensure no credentials are left in transit.

Frequently Asked Questions

Does deleting my Bitrise account automatically remove my GitHub access tokens?

No. You must visit your GitHub application settings and revoke Bitrise’s access permissions manually to ensure complete separation.

Can I recover my workflows after I delete my Bitrise account?

No. Deletion is generally permanent, and all YAML workflow files and build history will be purged from the Bitrise dashboard.

Will deleting my account delete my mobile app stores' credentials?

Bitrise deletes the files you uploaded to their platform, such as .p12 certificates, but it does not remove apps already published to the Google Play Store or Apple App Store.

How long does the Bitrise account deletion process take?

Since it requires manual processing by the support team, it typically takes several business days to finalize depending on their ticket volume.

Is my source code stored on Bitrise servers after deletion?

Bitrise clones your code for the duration of the build. Once your account is deleted, they no longer have the authorized access to pull or store your repository content.

Should I clear my build logs before requesting deletion?

While not strictly required, it is a privacy best practice to manually wipe sensitive logs from the Bitrise UI if you have any concerns about transient data retention.