How to delete your Addi account

About deleting your Addi account

Addi functions as a Buy Now, Pay Later (BNPL) platform primarily operating in Latin America, providing consumers with digital credit for retail purchases. By connecting users to various merchants, Addi collects a significant amount of financial information, transaction history, and personal identification data to assess creditworthiness and manage payment installments.

Users may decide to delete their Addi account for several service-specific reasons:

• Concerns regarding historical data breaches that exposed user information.
• A desire to minimize their digital footprint to prevent unauthorized access to credit-linked financial accounts.
• Moving away from BNPL services to avoid potential debt traps or high-interest accumulation.
• Dissatisfaction with how Addi tracks shopping behavior for targeted marketing purposes.

What happens to your data

When you initiate an account deletion with Addi, the company is typically required to remove identifiable information from their active production databases. However, Addi may retain certain data points for legal, tax, or regulatory compliance purposes, as they operate under strict financial regulations in the jurisdictions they serve.

Data categories typically processed by Addi include:

• Government-issued identification numbers.
• Bank account details and credit scoring data.
• Shopping history and merchant-specific transaction logs.
• Contact information and residential address history.
• Device identifiers and IP address logs collected via the Addi app.

While personal profile information is usually scrubbed, Addi may hold onto transaction records for the legally mandated period required by anti-money laundering and financial reporting laws in countries like Colombia or Brazil.

Privacy considerations

Addi’s business model relies on analyzing consumer behavior to determine credit limits. This involves sophisticated tracking that may extend to how you navigate merchant sites or use their mobile application. Privacy-conscious users should be aware that BNPL services often share data with credit bureaus, which can impact your broader financial profile.

Privacy tips for Addi users:

• Request a full copy of your data before deletion to see what the company has stored on you.
• Opt out of promotional communications and third-party data sharing before requesting account closure.
• Revoke app permissions on your smartphone, particularly regarding location and contact list access, prior to deleting the account.
• Monitor your credit report for any discrepancies resulting from your usage of Addi’s credit facilities.

Frequently Asked Questions

Does deleting my Addi app automatically delete my account?

No, uninstalling the Addi app does not delete your account. You must explicitly log in and request account deletion through the settings menu or contact customer support.

Will deleting my Addi account improve my credit score?

Deleting your account stops future credit reporting, but it does not erase the history of your past payments or defaults. Any reportable credit history remains on your record as required by financial regulations.

Can I recover my Addi account after deletion?

Account deletion is typically permanent. Once Addi processes your request, your transaction history and credit profile associated with that specific account are generally irrecoverable.

How long does Addi take to process a deletion request?

Processing times vary depending on local data protection laws, but Addi typically processes these requests within the timeframe mandated by local regulators, often ranging from 15 to 30 days.

Can Addi deny my request to delete my account?

Yes, if you have an outstanding balance or an active loan that has not been settled, Addi may deny your request to delete the account until all financial obligations are cleared.