How to delete your Propeller account

About deleting your Propeller account

Propeller is a specialized platform designed to streamline developer workflows, primarily focusing on cloud resource orchestration and automated deployment pipelines. By managing complex infrastructure configurations and hosting project-specific environment variables, Propeller acts as a central hub for your technical development lifecycle. Users often entrust the platform with sensitive repository metadata, deployment keys, and environment-specific credentials necessary for high-performance cloud scaling.

Deciding to delete your Propeller account often arises from shifting infrastructure strategies, such as migrating to native cloud provider tools or a competitor orchestration service. Users may choose to close their accounts for several specific reasons:

• Consolidating deployment environments to reduce the surface area of stored credentials.
• Improving security posture by purging stale project configurations and inactive API tokens.
• Transitioning away from managed developer tools to avoid vendor lock-in regarding deployment orchestration.
• Compliance requirements that necessitate the removal of developer-authored infrastructure code and logs from third-party hosting platforms.

What happens to your data

When you request the deletion of your Propeller account, the company typically initiates a purge of your user profile and associated project environments. However, the exact extent of this removal can vary based on their data retention policies. Propeller generally processes the following data types during the lifecycle of an account:

• Authentication logs and access timestamps.
• Project configuration files and deployment manifests.
• Environment variables and secret mappings used for API integrations.
• Metadata regarding project resource utilization and build history.

Upon deletion, Propeller typically attempts to wipe these entries from their active production databases. Be aware that backup logs or audit trails required for legal compliance or internal security forensics may persist for a limited duration post-deletion. Always ensure that any proprietary code or infrastructure logic hosted within Propeller is saved elsewhere, as these platforms often operate on a "non-retrieval" basis once the account closure is finalized.

Privacy considerations

Using Propeller involves sharing technical project architectures that could reveal vulnerabilities if exposed. Because Propeller integrates directly with your cloud providers, the platform may track granular data about your deployment frequency, peak traffic times, and resource scaling habits. To maintain your privacy while using or offboarding from Propeller, consider these tips:

• Rotate all API keys and secrets that were previously integrated with your Propeller dashboard prior to account deletion.
• Review your connected identity providers to ensure no lingering OAuth permissions exist after closing the account.
• Audit your cloud provider's IAM roles to ensure that any service account permissions granted to Propeller are revoked.
• Request a formal data deletion confirmation email from the support team to ensure your PII has been cleared from their analytical databases.

Frequently Asked Questions

Does deleting my Propeller account also delete my connected GitHub or cloud provider repositories?

No, deleting your Propeller account only removes the configurations and links stored on Propeller’s servers. It does not affect the source code or infrastructure files hosted in your actual GitHub or cloud provider accounts.

Can I recover my Propeller projects after I send the deletion email?

Once the support team processes the deletion request, the action is usually irreversible. You should treat the deletion as permanent and ensure you have local backups of all custom deployment scripts.

How long does Propeller take to complete an account removal?

Response times vary, but you should expect the process to take several business days. If you do not receive a confirmation, you should follow up with their support team to confirm the ticket status.

Does Propeller keep my build logs after I delete my account?

While active project data is cleared, some logs may reside in archival storage for compliance purposes. You should request that your personal identification information (PII) be expunged during your initial contact with their support team.

Should I rotate my environment variables before deleting my account?

Yes. As a security best practice, you should rotate any credentials, tokens, or API secrets that were stored or used within your Propeller project settings before you finalize your account closure.

Will deleting my account stop billing if I am on a paid tier?

You must cancel your subscription plan through the billing dashboard before requesting an account deletion to ensure no further charges occur while the support ticket is being processed.