How to delete your PartnerProp account
Deletion instructions
Last verified: 10/18/2026Log in to your PartnerProp dashboard and navigate to the 'Settings' menu to delete your account. If the account deletion option is unavailable, you must send an email request to the PartnerProp support team to manually remove your organization's data.
About deleting your PartnerProp account
PartnerProp is a specialized Partner Relationship Management (PRM) software designed for the Japanese market to help businesses manage partner ecosystems, communication logs, and sales metrics. By centralizing partner interactions, the platform processes sensitive corporate data including contact details, contract terms, and performance analytics.
Users often choose to delete their PartnerProp accounts when switching to a different CRM provider, restructuring their partner management operations, or consolidating software stacks to reduce data sprawl. Deleting your account ensures that proprietary partner engagement data is no longer processed or stored on their infrastructure.
- Streamline your vendor exit strategy by removing unnecessary exposure in PartnerProp.
- Clear out stale contact data that may no longer be relevant to your current business objectives.
- Minimize your enterprise attack surface by purging inactive SaaS accounts that house critical business partnership information.
What happens to your data
When you initiate a deletion request for your PartnerProp account, the service typically terminates access to your organization's dashboard. Because PartnerProp handles B2B data, their retention policies often involve a grace period before permanent server-side erasure to allow for data recovery in case of accidental termination.
PartnerProp collects and processes the following data types:
- Business contact information and professional profiles.
- Communication logs between internal teams and external partners.
- Performance metrics and historical partnership engagement data.
- Internal tags and custom fields used for segmenting partner tiers.
Be aware that while your primary dashboard data is removed, some information may persist in system backups or server logs for a set duration to satisfy Japanese commercial record-keeping obligations or to ensure platform security during the decommissioning process.
Privacy considerations
Using PartnerProp involves feeding sensitive deal-flow information into a third-party ecosystem. Privacy-conscious businesses should be aware that tracking scripts or analytics integrated into the platform might monitor user activity to provide business intelligence insights. Deleting your account is the most effective way to stop this monitoring.
- Audit your partner data before deletion to export key contact lists that you need to retain independently.
- Request written confirmation from PartnerProp support once the data removal process is fully completed.
- Review your organization's data processing agreement with PartnerProp to understand the full scope of their liability regarding your deleted data.
Frequently Asked Questions
Can I recover my PartnerProp data after deletion?
Generally, no. Once the formal account deletion process is executed, PartnerProp permanently purges the associated database records, making recovery impossible.
Will deleting my account affect my partners?
Deleting your account removes your internal view and access to the PartnerProp platform, but it does not automatically delete your partners' own separate accounts or the data they have entered independently.
What if I cannot find the delete button in my Settings menu?
In some versions of the PartnerProp interface, the delete option is restricted or requires administrative privileges; if missing, you must contact their support team via email.
Does PartnerProp store my data if I just stop logging in?
No, inactivity does not equal account deletion; you should explicitly request removal to ensure your organization's data is purged from their live servers.
How long does the PartnerProp account removal process take?
While the dashboard removal might be immediate, manual requests to support can take several business days for their team to process, depending on your account's complexity.
Is there a fee for deleting my PartnerProp account?
No, deleting your account is a standard feature, and you should not be charged an additional fee for requesting the removal of your organizational data.