How to delete your KeepFlying account

About deleting your KeepFlying account

KeepFlying is an advanced aviation maintenance software suite designed to manage technical logs, fleet airworthiness, and compliance tracking for aircraft operators. By centralizing maintenance scheduling, parts inventory, and regulatory reporting, it stores highly granular data regarding aircraft hours, cycle counts, and maintenance technician credentials. Users typically seek to delete their accounts when migrating to a different maintenance platform, winding down aviation operations, or shifting maintenance tracking to an in-house ERP system.

Deleting a KeepFlying account is a significant step that terminates your access to historical maintenance logs that may be required for aviation authority audits. Because the software manages critical safety data, the closure process is strictly controlled to ensure no accidental loss of information occurs. Users generally decide to close their accounts for these specific reasons:

• Transitioning to a new CAMO (Continuing Airworthiness Management Organization) software provider.
• Selling an aircraft fleet and no longer requiring maintenance tracking for legacy assets.
• Consolidating digital infrastructure into a unified enterprise resource planning platform.
• Ending a consultancy or independent aviation maintenance business that required specific SaaS tooling.

What happens to your data

When you request account deletion from KeepFlying, the service must balance your right to be forgotten with strict aviation regulatory requirements. Because aviation logs are legal documents, KeepFlying is often mandated to retain specific records of maintenance interventions for several years, even after a client contract ends. The data usually removed includes:

• User-specific profile information and access credentials.
• Personal preferences and customized dashboard settings.
• Unprocessed drafts of maintenance task reports.
• Integration tokens for third-party inventory or logistics software.

Data that may be retained includes:

• Historical aircraft maintenance records (to ensure airworthiness compliance).
• Technical logs that are required by civil aviation authorities for the life of the airframe.
• Billing and transactional data for financial compliance and tax audits.

Privacy considerations

Using KeepFlying involves providing high-value operational data that could be commercially sensitive. Users should be aware that their maintenance patterns and fleet utilization stats are stored within the KeepFlying ecosystem. Prior to requesting deletion, consider these privacy-focused steps:

• Export all active technical logs and airworthiness directives (ADs) to ensure you have a local copy for your own records.
• Review the terms of service regarding 'Export of Data' to ensure you retain ownership of your fleet's historical performance metrics.
• Ensure all team members have had their individual logins revoked before contacting support to close the organization's parent account.

Frequently Asked Questions

Can I delete my KeepFlying account through the settings dashboard?

No, KeepFlying does not offer a self-service delete button because their platform requires manual data handling to comply with aviation industry auditing standards.

How do I initiate the deletion of my KeepFlying organization account?

You must contact the KeepFlying support team via their official support portal or dedicated account manager, as they must verify the authorization of the request before purging account data.

Will my historical maintenance logs remain available after I close my account?

Generally, KeepFlying will archive data according to aviation regulations. You must download all necessary PDF maintenance logs and airworthiness reports before submitting your closure request to ensure you remain compliant with your local aviation authority.

Is there a fee for deleting my KeepFlying account?

Most standard account closures do not incur a fee, but you should verify your specific contractual terms regarding early termination or final data extraction costs.

How long does the KeepFlying account deletion process take?

Because manual verification is required to safeguard critical aircraft maintenance logs, the process can take several business days to complete once your request has been formally submitted and authenticated.

Can I recover my data if I delete my KeepFlying account by mistake?

In most cases, once a formal account deletion request is processed and permanent removal is initiated, data recovery is impossible to protect the integrity of the maintenance records.