How to delete your GetSped account

About deleting your GetSped account

GetSped functions as a specialized logistics marketplace connecting shippers and carriers within the Polish transport sector. By aggregating freight requests and logistics capacity, the platform handles sensitive commercial data, including company registration numbers, transport license details, contact information, and historical shipping route data. Users may choose to delete their accounts if they are no longer operating in the Polish market, transitioning to a new logistics management system, or seeking to minimize their digital footprint to prevent unauthorized access to commercial trade routes and pricing history.

Deleting a GetSped account is a critical security step for transport companies that prioritize data hygiene. By removing your presence from the platform, you limit the exposure of your operational history. Reasons to delete your account include:

• Cessation of shipping or logistics activities in Poland.
• Transitioning to a direct fleet management software that no longer requires marketplace intermediation.
• Concerns regarding the retention of proprietary route data and pricing benchmarks shared within the GetSped ecosystem.

What happens to your data

When you request deletion from GetSped, the platform is generally obligated to remove active profile data. However, the nature of logistics platforms often necessitates the retention of certain transaction records for fiscal and auditing purposes under Polish law. The data typically handled by GetSped includes:

• Company NIP (Tax Identification Number) and legal entity registration details.
• Bank account details for settlement purposes.
• Detailed history of accepted freight bids and completed transport assignments.
• User profile information and communication logs with other platform participants.

While personal identifiers may be anonymized, GetSped may retain specific records necessary to comply with European and Polish tax and commercial regulations. Always confirm with the support team which specific categories of information are purged upon account closure.

Privacy considerations

Using a marketplace like GetSped involves sharing commercial data that can be sensitive. Companies should remain vigilant about how their shipping patterns and pricing data are stored, as this information is the lifeblood of logistics competitiveness. Key privacy tips for GetSped users include:

• Regularly audit your account activity and remove old, completed listings that contain specific load details.
• Use the email support channel to request a 'Right to be Forgotten' if you have fully ceased operations.
• Limit the amount of non-essential commercial information shared in public marketplace postings.
• Always review the updated privacy policy periodically to see how GetSped manages data sharing with third-party partners.

Frequently Asked Questions

Can I delete my GetSped account via the mobile app?

No, there is currently no self-service deletion button available in the mobile application; you must email support@getsped.pl.

Will my historical shipping data be deleted immediately?

GetSped may retain transaction records for a period required by law, even if your account is closed and profile data is removed.

Is there a confirmation process for account deletion?

Yes, you should receive an email response from the support team confirming your account closure once they have processed your request.

Can I recover my GetSped account after deletion?

Account deletion is typically permanent, and you would likely need to register a new account if you decided to use GetSped again in the future.

Does deleting my account remove my data from GetSped's backup systems?

While deletion requests trigger the removal of active data, complete removal from backups may take additional time according to their data retention policy.

What should I include in my deletion email?

Include your account email address, company name, and a clear statement requesting the permanent closure of your account and the deletion of your personal data.