How to delete your Found account

About deleting your Found account

Found is a specialized banking and business management platform designed for freelancers and self-employed individuals. Unlike traditional personal banking, Found integrates tax management, expense tracking, and invoicing features directly into a single business checking account. Because the platform manages critical business tax data and revenue tracking, users often accumulate significant financial trails that can be sensitive if the account remains inactive.

Users typically seek to delete their Found account for several reasons related to their business operations. You might consider closing your account if you are transitioning to a different accounting software, closing your business entity, or have concerns regarding how your granular transaction data is processed. Key reasons to finalize a deletion include:

• Moving your business operations to a traditional banking partner.
• Consolidating financial software to avoid redundant monthly fees.
• Reducing your digital footprint by removing tax-related and income-tracking data.
• Terminating access to automated tax withholding features that are no longer required.

What happens to your data

When you request to delete your Found account, the platform initiates a closure process that restricts your access to the dashboard. However, due to federal regulations governing banking institutions, Found is legally required to retain certain records. You should be aware of the following data handling practices:

• Financial Records: Found must retain transaction histories and account logs for several years to comply with anti-money laundering (AML) and know-your-customer (KYC) laws.
• Personal Identification: Documents provided during sign-up, such as SSNs or EINs, are archived to satisfy banking compliance requirements.
• Expense Data: While you may want your receipts and invoice history wiped, Found often holds this metadata for audit purposes.
• Deletion Scope: Once a deletion request is processed, your active debit card is deactivated, and your access to the Found mobile app and web portal is permanently terminated.

Privacy considerations

Using a platform like Found involves sharing deep insights into your business revenue, spending habits, and tax liabilities. Because Found functions as a fintech partner, your data is often subject to both banking privacy policies and potential third-party analytics sharing. To protect your financial privacy, consider these steps:

• Download all your invoices and tax reports before submitting a deletion request, as you will lose access once the account is closed.
• Review your linked third-party integrations, such as accounting software or payment processors, and revoke access before deactivating your Found account.
• Check your credit report to ensure that no unauthorized credit pulls or accounts remain associated with your business identity after closing.

Frequently Asked Questions

Will deleting my Found account automatically cancel my associated debit card?

Yes, closing your Found account results in the immediate deactivation of any physical or virtual debit cards issued to your business profile.

Can I recover my data after deleting my Found account?

Generally, no. Once the account deletion process is finalized by the support team, you will lose access to your dashboard and historical transaction reports.

Does Found delete my tax documentation upon account closure?

While your account access is revoked, Found is required by law to maintain specific tax-related documents for a designated retention period for compliance and audit requirements.

Is there a specific email I should use to request deletion?

You should contact Found customer support through their official in-app support channel or their registered help email, ensuring you provide the email address used at sign-up.

How long does the deletion process take?

While the timeframe can vary based on support ticket volume, once the identity verification process is complete, the account closure is typically processed within a few business days.

Will my business entity information be removed from their databases?

Found retains your business registration and identity data as part of their compliance with federal banking regulations, meaning that while the account is closed, the historical data is archived rather than deleted entirely.