How to delete your Float account

About deleting your Float account

Float is a cash flow forecasting and spend management platform designed for businesses to monitor real-time financial health. By integrating directly with accounting software like Xero, QuickBooks, and FreeAgent, Float acts as a centralized hub for sensitive revenue, expense, and payroll projections. Users often rely on it to make high-stakes budgetary decisions based on historical and forecasted bank balance data.

There are several reasons why a business might choose to delete their Float account:

• Discontinuation of the business entity or a shift in financial management software.
• Concerns regarding the depth of financial integration and data exposure risks.
• Moving to a manual spreadsheet or a competing treasury management tool.
• Reducing the attack surface of the company's financial data by minimizing the number of third-party platforms with API access to bank feeds.

What happens to your data

When you initiate the deletion process for Float, the service is required to sever the connections established through your banking and accounting integrations. While your account dashboard will be deactivated, the platform typically retains transaction history in archived backups for legal and tax-related compliance purposes. Specific data points that Float handles include:

• Aggregated bank balance data from synced institutions.
• Historical transaction metadata including dates, descriptions, and categories.
• User authentication credentials and organization-level contact information.
• Custom budget scenarios and automated forecast configurations.

Because Float operates within the financial technology sector, they may be subject to strict data retention mandates that prevent an "instant" total purge of all records from their primary databases. You must ensure you specifically request a data deletion confirmation from their support team to initiate the formal removal of your historical financial snapshots.

Privacy considerations

Using a platform like Float requires granting high-level permissions to your accounting software. Because Float continuously syncs this data to provide "real-time" updates, any security vulnerability within the platform could theoretically expose your entire financial trajectory. To maintain privacy while using or offboarding from Float, consider the following:

• Revoke API tokens from your accounting provider (e.g., Xero) immediately after your Float account is closed.
• Audit your "Connected Apps" list in your primary bank to ensure no residual read-only access remains active.
• Export all critical historical financial reports from Float before deletion to prevent data loss.
• Ensure your organization’s administrative emails have been purged from Float’s marketing and notification lists.

Frequently Asked Questions

Does deleting my Float account cancel my linked accounting software subscription?

No, deleting your Float account only removes your profile and data from the Float platform. Your connections to tools like QuickBooks or Xero must be managed separately within those specific apps.

Will my historical bank data remain in Float after I delete my account?

Generally, Float will deactivate access to your account immediately, but data may persist in encrypted off-site backups for a period determined by their retention policy and legal obligations.

Can I recover my forecast models if I decide to return to Float?

Once a formal data deletion request is processed, all custom scenarios and historical snapshots are typically irretrievable.

Is it necessary to email support for account deletion?

Yes, for complete data purging beyond simple subscription cancellation, contacting support ensures that all back-end records associated with your organization are flagged for removal.

Does Float sell my financial data to third-party advertisers?

Float is a B2B SaaS platform that primarily derives revenue from subscription fees rather than data harvesting for advertisements, but you should review their latest privacy policy for any changes regarding data processing.

How long does it take for Float to process a full data deletion request?

While the timeline can vary based on their current workload, expect the process to take several business days as their support team manually verifies the request.