How to delete your FinTechAPI account

About deleting your FinTechAPI account

FinTechAPI functions as a critical bridge for developers, providing RESTful access to open banking infrastructure, bank account verification, and transaction aggregation services. Because the service handles highly sensitive financial credentials and API keys used to connect end-user bank accounts, it is subject to rigorous regulatory oversight. Developers often utilize FinTechAPI to build payment processing tools or financial management dashboards, meaning the account carries significant data responsibility.

There are several reasons why a developer or business might seek to delete a FinTechAPI account:

• Transitioning to a different open banking provider or internalizing banking integrations.
• Minimizing the attack surface by removing unused API credentials and client secrets.
• Compliance with data minimization policies where financial connectivity is no longer required.
• Ceasing operation of a SaaS product that relied on FinTechAPI’s aggregation endpoints.

What happens to your data

When you request account deletion from FinTechAPI, the company is typically required to scrub your developer profile, associated API logs, and integration configurations. However, due to financial audit trails and regulatory requirements like PSD2 or GDPR, some data may remain.

• API Request Logs: Historical logs of calls made to banking endpoints.
• Developer Credentials: Client IDs, public keys, and integration secrets.
• End-user Consent Tokens: Tokens generated to access end-user bank data.
• Billing Information: Invoices and payment history kept for tax reporting purposes.

FinTechAPI generally retains transactional records to satisfy anti-money laundering (AML) laws. Always request a written confirmation from their support team regarding what data has been scrubbed versus what has been anonymized.

Privacy considerations

Using FinTechAPI involves processing third-party financial data, which elevates your privacy profile. Because FinTechAPI acts as a middleman between your application and various financial institutions, the metadata collected during your API usage is significant.

• Audit API logs regularly to ensure no PII (Personally Identifiable Information) was mistakenly sent in request bodies.
• Rotate your API keys periodically before final deletion to prevent unauthorized access.
• Review FinTechAPI's specific sub-processor list to understand who else handles your data.
• Utilize a dedicated service account rather than a personal email for FinTechAPI integration.

Frequently Asked Questions

Can I delete my FinTechAPI account through the developer dashboard?

No, FinTechAPI requires manual processing of deletion requests via email to ensure security protocols are met.

Will deleting my FinTechAPI account automatically disconnect my end-users?

Yes, once your API credentials are deactivated, all active links to end-user bank accounts will cease to function, effectively revoking access.

Does FinTechAPI retain my billing history after deletion?

Yes, for tax compliance and legal record-keeping, your financial and billing history is retained for the legally mandated period.

How long does the deletion process take?

While it varies, FinTechAPI typically processes account termination requests within 5-10 business days after verification.

Is my data permanently purged or just deactivated?

Most developer-facing data is purged, but internal logs related to system security and regulatory compliance may be kept in cold storage.

What should I include in my deletion email?

Include your account ID, the primary email associated with the admin account, and a clear statement requesting the permanent deletion of your data.