How to delete your Autify account

About deleting your Autify account

Autify is a sophisticated AI-powered software testing platform designed to help development teams automate end-to-end testing for web and mobile applications without needing extensive coding knowledge. By recording user interactions and utilizing machine learning to self-heal test scenarios when the UI changes, it streamlines the QA process. Users typically utilize Autify to manage complex test suites, track regression bugs, and integrate testing into their CI/CD pipelines.

There are several reasons why a user might decide to delete their Autify account. You might have finished a temporary project, switched to a different QA automation strategy, or need to consolidate your development tools to reduce security surface area. Whether you are offboarding from the platform or managing workspace hygiene, understanding how to close your account is a critical component of data privacy.

Reasons to delete include:

• Completing specific software testing sprints that no longer require historical data.
• Consolidating toolchains to avoid potential data silos in cloud-based testing environments.
• Maintaining strict compliance by removing sensitive staging environment metadata.

What happens to your data

When you request the deletion of your Autify account, the platform typically initiates a process to wipe the data associated with your specific workspace. This includes your recorded test scenarios, saved test results, browser logs, and any screenshots or video captures taken during test executions. Because Autify stores metadata regarding your application's UI elements, deletion ensures this proprietary structure is no longer stored on their servers.

Data collected by Autify includes:

• Recorded user journey scripts and test workflows.
• CI/CD integration tokens and configuration data.
• Screenshots and video recordings of test runs.
• Administrative and member account contact information.

Note that while active data is purged, some information, such as billing records or anonymized system logs required for tax or internal security auditing, may be retained for a limited period in accordance with standard business legal obligations.

Privacy considerations

Using a platform like Autify involves granting access to your web application's UI, which can potentially expose elements of your front-end architecture. While the service employs encryption and secure access controls, storing test data in the cloud means your testing environment's structure is visible to the service provider. For highly sensitive applications, ensure that your staging environments do not contain real user data or production-grade secrets, as these could be captured in test snapshots.

Privacy tips for Autify users:

• Sanitize staging environments to ensure no real PII (Personally Identifiable Information) is captured in test recordings.
• Regularly rotate integration tokens used to connect Autify to your GitHub, GitLab, or other CI/CD providers.
• Audit team access permissions frequently to ensure only authorized developers have access to workspace settings.

Frequently Asked Questions

Can I delete my Autify account if I am not an admin?

Only administrative users typically have the workspace permissions required to manage or delete a workspace; non-admin users must contact their internal team lead or the Autify support team for account removal.

Does deleting my account remove my test recordings permanently?

Yes, Autify initiates a process to purge your test assets and visual data associated with your workspace once the deletion request is finalized.

What happens to my CI/CD integrations after I delete my account?

When an account is deleted, your Autify-specific configuration tokens remain orphaned; you should manually revoke these tokens within your CI/CD platform's settings for security.

Does Autify store my production data?

Autify is designed to test your front-end; however, if your staging app uses real database clones, that data might be captured in test snapshots, making deletion important for privacy.

How long does the deletion process take?

While workspace deactivation may be immediate, complete data sanitization from all backups may take several business days depending on their internal data lifecycle policies.

Will my billing history remain after I delete my account?

Autify typically retains billing-related information for legal and financial compliance even after the primary workspace and user account have been deleted.